Z WindUps Swimming Dolphin, Pongo

Shipping
Orders are usually dispatched within 1-10 hours from our location in Peregian Beach, Queensland 4573 (excluding weekends) via Australia Post. Orders placed after 2pm will be processed the next business day.

Returns
We offer full refunds and exchanges on all items, except sale items. Our return policy lasts 14 days from the date you receive your order. To be eligible for a return, items must be in their original condition—unworn, unused, with tags, and in the original packaging. A receipt or proof of purchase is also required.

Please note:

• Sale items and gift cards are non-returnable.
• International orders are not eligible for returns or refunds.
• A 4% restocking fee will be deducted from your refund amount if you request a refund.

To initiate a return, please contact us at info@shrimpsstore.com.au. Returns should be sent to:
Shop 5b, 12 Grebe St, Peregian Beach QLD 4573.

If your return is approved, we’ll provide further instructions. Returns sent without prior approval will not be accepted. Return shipping costs are the responsibility of the customer.

Get 10% off the second item when you purchase a full-priced item!

For every two items in your cart, the item with the lower price will automatically get 10% off. For example, if you buy 4 items, two of them will receive 10% off.

This offer is available for unlimited use. Simply use code: 10%OFFMYCART at checkout.